Skip to main content
Skip table of contents

Identity Theft Questionnaire


Which of the following best describes the reason for your dispute?Claim Reason
Changes made without my knowledge or consent.Account Takeover
I did not apply for this account.Fraud Application

Changes made without my knowledge or consent.

What changes were made or attempted without your knowledge or consent?

Click here to view the screenshot...

When did you learn about this account?

Click here to view the screenshot...

Are you aware of any other accounts that have been opened without your consent?

Click here to view the screenshot...

Yes


No

Is the following information correct? (Information presented is based on the selection(s) under "What changes were made or attempted without your knowledge or consent?")

Click here to view the screenshot...

Yes


No

Would like us to send you a replacement card?

Click here to view the screenshot...

Yes


No

Do you have any additional information to provide about this dispute?

Click here to view the screenshot...

Yes


No


I did not apply for this account. 

Have you recently applied for credit from our organization?

Click here to view the screenshot...

How did you learn about the existence of this account?

Click here to view the screenshot...


Other

When did you learn about this account?

Click here to view the screenshot...

Are you aware of any other accounts that have been opened without your consent?

Click here to view the screenshot...

Yes


No

Is the following information correct?

Click here to view the screenshot...

Yes


No

Do you have any additional information to provide about this dispute?

Click here to view the screenshot...

Yes


No

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.