SCORM Files
Overview
A SCORM (Sharable Content Object Reference Model) package is used in e-learning to ensure the operability of digital learning content. A SCORM file is a collection of e-learning materials that can be easily shared and integrated with various Learning Management Systems (LMS).
The files on this page are the zip files containing the digital learning content that compose the e-training modules. Instead of directing users to Confluence to access the e-training modules, the SCORM packages can be integrated into the LMS for a cohesive and independently managed learning experience.
Intake Training
Package | History |
---|---|
02.05.2024: Added completion record (6/6 to pass) 06.26.2023: Uploaded zip to Confluence | |
02.05.2024: Added completion record (100% viewed to pass) 06.27.2023: Uploaded zip to Confluence | |
ATM Claim Intake | 02.05.2024: Added completion record (100% viewed to pass) 06.27.2023: Uploaded zip to Confluence |
02.05.2024: Added completion record (100% viewed to pass) 06.28.2023: Uploaded zip to Confluence | |
06.29.2023: Uploaded zip to Confluence | |
07.06.2023: Uploaded zip to Confluence | |
Identity Theft Intake | 07.07.2023: Uploaded zip to Confluence |
Case Follow-up | 07.05.2023: Uploaded zip to Confluence |
Balance Transfer Claim Intake | 07.11.2023: Uploaded zip to Confluence |
07.12.2023: Uploaded zip to Confluence | |
07.18.2023: Uploaded zip to Confluence | |
07.19.2023: Uploaded zip to Confluence |
Back-office Training
Package | History |
---|---|
07.25.2023: Uploaded zip to Confluence | |
1: Getting Started | 07.26.2023: Uploaded zip to Confluence |
07.27.2023: Uploaded zip to Confluence | |
3: Case Assets | 08.02.2023: Uploaded zip to Confluence |
08.07.2023: Uploaded zip to Confluence | |
5: Case Roll-up | 08.10.2023: Uploaded zip to Confluence |
6: Case Tabs | 08.28.2023: Uploaded zip to Confluence |
09.20.2023: Uploaded zip to Confluence | |
8: Daily Maintenance Assignments | 10.10.2023: Uploaded zip to Confluence |
9: Provisional Credit Review Assignment | 10.18.2023: Uploaded zip to Confluence |
10: Next Recovery Deadline | 10.27.2023: Uploaded zip to Confluence |
11: Late Lifecycle Recovery (Visa Dispute) | 02.05.2024: Uploaded zip to Confluence |
11: Late Lifecycle Recovery (Visa Fraud) | 02.05.2024: Uploaded zip to Confluence |
02.05.2024: Uploaded zip to Confluence |