Users can deny a paid dispute using the Withdraw Paid Dispute option which prompts QFD to debit the accountholder and send the Withdrawn Letter. The function is only available when there is a paid dispute on the claim.
Users should use this function when the account holder requests to withdraw a dispute or claim that has been paid.
Review this page to walk through the Withdraw Paid Dispute workflow. Use a paid claim example to demo this process.
How-To
Access the paid cancelled recurring claim example that was created following this page
Click the Actions button
Select Withdraw Paid Dispute
Select the paid dispute to withdraw
Click the Next button
The process is complete
JavaScript errors detected
Please note, these errors can depend on your browser setup.
If this problem persists, please contact our support.